Privacy Policy

1. Controller & Scope

CrystalTreat.com we is the data controller for personal information collected through https://crystaltreat.com. This policy explains what data we collect, why, how we use it, and your rights.

Contact: support@crystaltreat.com | Phone: +1‑430‑982‑8958

2. Information We Collect

2.1 Personal Data You Provide

  • Name, email address, shipping & billing addresses, phone number, payment details when you place an order or create an account 

  • Communications content when you contact customer support.

2.2 Automatically Collected Data

  • Device and browser information (IP address, user agent, time zone) via cookies and similar technologies

  • Usage data such as pages viewed, link clicks, and referral sources.

3. How We Use Your Information

We use collected data to:

  1. Process Orders & Payments and communicate order updates.

  2. Provide Customer Support and respond to inquiries.

  3. Improve Our Website by analyzing usage patterns

  4. Marketing & Promotions (only with your consent), such as email newsletters 

4. Cookies & Tracking Technologies

We deploy cookies and web beacons to enable site functionality, perform analytics, and deliver personalized advertising. You can manage your cookie preferences via browser settings or our cookie banner.

5. Sharing & Disclosure

We may share your personal data with:

  • Service Providers (e.g., payment processors, shipping partners).

  • Legal Authorities when required by law, to protect rights and comply with legal processes.

  • Business Transfers in case of a merger or sale of assets 

  • With Your Consent for specific purposes not covered above.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law (e.g., tax and accounting regulations)

7. International Transfers

Your data may be processed in countries outside your own, including the United States and the European Economic Area. We implement safeguards such as Standard Contractual Clauses to ensure adequate protection 

8. Security Measures

We employ administrative, technical, and physical safeguards (e.g., SSL encryption, access controls) to protect your personal data against unauthorized access and disclosure

9. Children’s Privacy

Our products and services are not directed to individuals under 16. We do not knowingly collect personal data from minors; if discovered, we will delete it promptly 

10. Third‑Party Services

We integrate with third‑party tools (e.g., Google Analytics, payment gateways) whose privacy practices are governed by their own policies. We recommend reviewing their policies before use

11. Your Rights

Depending on your jurisdiction, you may have rights to: access, correct, delete, or restrict processing of your personal data; withdraw consent; and request data portability. To exercise these rights, contact us as above.

12. Policy Updates

We may revise this policy from time to time. The “Last Updated” date at the top will reflect changes; material updates will be communicated via email or site banner