Terms of Service

 

Effective Date: April 2025

Welcome to CrystalTreat.com! Please read these Terms of Service ("Terms", "Agreement") carefully before using our website or placing an order. By accessing or using any part of the site, you agree to be bound by these Terms.


1. Use of Our Website

You agree to use our site for lawful purposes only. You may not use our products or services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.


2. Product Information

We strive to display our products as accurately as possible, including materials, colors, and sizes. However, slight variations may occur due to lighting, screen resolution, or handcrafted nature. All video content is for reference only—what you see is what we strive to deliver.


3. Pricing & Payments

All prices are listed in USD. We reserve the right to change prices at any time without prior notice. By placing an order, you agree to pay the full amount as displayed at checkout.

If you find the same product at a lower price elsewhere, contact us—we’ll match or refund the price difference under our Price Guarantee.


4. Shipping & Delivery

We ship directly from China to customers worldwide. Orders are typically processed and shipped within 10 days of purchase. Shipping times may vary depending on your location. Delays caused by customs, weather, or courier services are beyond our control.


5. Returns & Exchanges

Please review our Return Policy for full details. Generally, items may be returned within a set period if they are defective or not as described. Customers are responsible for return shipping unless otherwise stated.


6. Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your password and all activities under your account.


7. Intellectual Property

All content on CrystalTreat.com—including images, text, logos, videos, and product names—is the property of CrystalTreat and protected by copyright and trademark laws. You may not reuse or reproduce any content without our written permission.


8. Limitation of Liability

We do our best to ensure a smooth and secure shopping experience. However, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our site or products.


9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our site after any changes implies acceptance of the updated terms.


10. Contact Us

If you have any questions about these Terms, feel free to reach us at:
📧 support@crystaltreat.com
📞 +1 430 982 8958

Thank you for choosing CrystalTreat.com – we appreciate your trust and support! 💎