Shipping Policy

📦 Shipping Policy

Effective Date: April 2025

Thank you for shopping at CrystalTreat.com! We believe beautiful things should be affordable and accessible—no hidden fees, no inflated prices. Below is everything you need to know about our shipping process.


🌍 Where We Ship

We currently ship to the following 20 countries across Asia, Europe, North America, and Oceania:

Asia:

  • Japan   South Korea   Singapore   Malaysia   New Zealand

Europe:

  • United Kingdom   France   Germany   Italy    Netherlands    Spain    Switzerland    Belgium    Austria    Sweden    Norway    Finland

North America:

  • United States    Canada

Oceania:

  • Australia    New Zealand


💸 Free Shipping Policy

To keep our prices as low as possible, free shipping is available only for orders over $50 USD.
For orders under $50, a small flat-rate shipping fee will be added at checkout.


🚚 Processing & Delivery Time

All items are shipped directly from our factory in China, which helps eliminate middlemen and pass the savings to you.

  • Processing Time:
    Most orders are packed and shipped within 3–5 business days. However, due to our deeply discounted prices, free promotional items, and handcrafted/customized products, we may take up to 10 days to process your order. Your patience means everything to us—and allows us to give you the best possible deal.

  • Delivery Time:
    After dispatch, shipping generally takes 10 to 15 days, depending on your country and local customs processing.


📧 Shipping Confirmation

Once your package is on its way, you'll receive an email with tracking details.
Please check your inbox (and spam/promotions folders) so you don’t miss any updates.


❗ Additional Notes

  • Delivery times may vary due to factors like customs clearance, weather, or local courier delays.

  • If you have questions about your shipment, feel free to contact us—we’re happy to help.


📧 support@crystaltreat.com
📞 +1 430 982 8958

We appreciate your trust—and promise your patience will be worth it!